Good morning
I refer to order #MAK2646640 and want a EXCHANGE, not a refund please
I HAVE PHONED SEVERAL TIMES ABOUT THIS, CAN I GET A RESPONSE PLEASE, REFER TO TICKET 939318
I WANT A EXCHANGE FOR THE SAME PRICE THAT I PAID
SEE ATTACHED EMAILS
Kind regards
I refer to order #MAK2646640 and want a EXCHANGE, not a refund please - Consumer Complaint for MAKRO - Head Office
RECIPIENT
MAKRO - Head OfficeReply by Thato on 15 August, 2020
Comment Yesterday I bought a product from makro whereby I wanted to buy data and a cashier advised me to buy always On prepaid wifi as I tried using it it couldn't work so today I decided to go back to makro and explain to thm what happened and thy only thn explained in full on how the product work so as a customer I felt tht ths was a false makating to me, I felt tht the cashier sold me something tht I didn't want and the worse part was tht thy couldn't resolve it
COMPLAINT #5350 - Refund / Exchange Issues