Poor communication service from provider - Consumer Complaint for Vodacom - Head Office



SENDER
JACOBUS PETRUS JONKER
I have received 12 years of service from Cell C service provider and no problems of any kind. I was persuaded by someone to take out a vodacom contract, to my regret. I am currently 1 mnd and 2 days at vodacom and has been stranded for 4 days during this time due to communication. It is not that we are out of reach of cellphone reception in Ladismith western cape, the mistake is at their towers. At the same time i used my old Cell C phone and phoned clients and they could reach me. I complain about it to their service centre and they will respond in 48 hours.I will terminate the contract because they do not provide the service the promise. Why go from a good service provider ( cell c), than to a weaker one (vodacom). NICE SERVICE VODACOM, i will not recommend anyone to you !!!!!!!!!
Comment
COMPLAINT #1485 - Service Issues
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