Vodafraud - Consumer Complaint for Vodacom - Head Office



SENDER
Prashan Sookdeo
Vodacom, you are a bunch of liars and fraudsters,
My contract is due for upgrade and an agent called to assist with a package at 9:41am today 08/02/2021 from number 0110846098 for a duration of 42 minutes. During this call a few devices and packages were discussed, I noted every deal and explored the device on google. I had two choices being a tablet or a laptop deal on a 24-month contract. I requested the agent call me back later in the day and give me time to decide. When the agent called me back, I was advised that the contract I settled on was now R100 more!! What nonsense is this?? Honestly. Please I urge you to query the call recording and verify this statement. I want the deal that I spent the day information gathering on.
I await your response.


i confirmed the device and deal multiple time with the agent.
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COMPLAINT #11810 - Customer Service Issues
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