Unhappy - Consumer Complaint for DIS-CHEM HEAD OFFICE



SENDER
Precious molefe
Yesterday at about 3 in the afternoon I went to Dis-Chem Maponya mall to complain about my medication cause they gave me medication that was short with 5 days supply.

I spoke to the dispensary manager and explain that they have counted my medication wrong. He told me to come back on Monday when the person who was helping me is on duty, I asked the dispensary manager to see if all my medication can fit in the container is in. He refused because he can see that I’m saying a valid point. He refused.

I then spoke to the assistant store manager, the assistant store manager said for him to help me his going to check the video futage what happened that day on the 20 th of December when a came to fetch my meds. He then saw on the footage that yes my meds where wrongly calculated, he then told the manager to come and see what’s on the cameras. He refused
Comment
COMPLAINT #10815 - Service Issues
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