Terrible customer service - Consumer Complaint for Bradlows - Head Office



SENDER
Prudence Mahuma
I have purchased 2 beds on Bradlows online on the 24 June 2020, fully paid up until today 21 July 2020, it has not been delivered. The 0114080341 just rings no answer and the email address you provided mosi***@jdg.co.za no response. My question is what kind of business are you running? Is your online service a fraudulent platform or what’s going on? My order number 800009472 just says order successfully placed, it’s almost a month now. Can I have my money back please, I have waited long enough. I have logged a complaint with consumer ombudsman as well. For someone needs to investigate this business as this cannot keep on going on like this, it is not fair to us consumers.
Reply by John on 23 July, 2020
Hi Prudence
Sorry to hear of this complaint
Please send me your details, so I can contact you to get further information
Reply by DEBBIE HOVEY on 12 August, 2020
I am having the same issue.... please contact me!!! 0845066727 - Debbie order 200007934
Reply by DEBBIE HOVEY on 12 August, 2020
I am having the same issue.... please contact me!!! 0845066727 - Debbie order 200007934
Reply by Shaheeda Hassan on 18 November, 2020
i am having the same issue, please call me 0782882865 - Shaheeda order 800012141
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COMPLAINT #4594 - Delivery Issues
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