I just want to a refund
Please help me to refund 1500 which I pay via ec pay.
I was expecting to have your service for 2 months. After waiting your agent is very supportive to make follow ups on your office. After 2 months finally I have my account number and immediately pay the 1500 so para mabilis ang pagpapakabit.
After that a representative arrive at our house and say there is no NAPA PORT ? Why it is we approve in the first place if there is no port at all?
It is not a valid reason why this happens?
I keep on calling your customer service hotline but it is busy all times. Almost everyday na po ako tumawawag.
Also for the email nag bounce back po ang email ng customer service.