DSTV installer - Consumer Complaint for PEP STORES
RECIPIENT
PEP STORESI purchased a HD decoder at the Mdanstane City Mall Pep branch, upon purchase I was told that an installation would be done few days after on the 14th of July 2020. Purchase bring made on the 11th of July 2020. This “ accredited “ installer has been so rude and has not delivered till today. He has been on our property but claimed he wouldn’t have enough cable , he has been inside the house and now I don’t feel safe because he has been so hostile and he is not answering anymore.
Reply by Azizipho on 16 November, 2020
Comment My name is Azizipho badela
Am staying at
2405 Takalani
Venterstad
9798
I hv purchased an HD decoder at burgersdop pep store with intalstion included and i paid R699.00 on the 13/11/2020
The installer arive Saturday 14/11/2020 and installed it ..after tht he demanded me to pay R400 for installation abd i did not hv tht kind of money
I tolled theres a voucher tht you must claim as agreed tht i will psy nothing because i hv paid the product with installation included at pep store burgersdop
The the guy uninstalled the decoder and left
Till today i hv not been assisted
So am warried if its how we being treated whn buying dstv products
I hv not even watched a tv till today its day number 4 since i purchased my dstv
Plz help me becaouse i hv payed my money thinking the services of dstv are good
I dont knw if iwill ever get my dish tht i paid for with installation fee included
Am staying at
2405 Takalani
Venterstad
9798
I hv purchased an HD decoder at burgersdop pep store with intalstion included and i paid R699.00 on the 13/11/2020
The installer arive Saturday 14/11/2020 and installed it ..after tht he demanded me to pay R400 for installation abd i did not hv tht kind of money
I tolled theres a voucher tht you must claim as agreed tht i will psy nothing because i hv paid the product with installation included at pep store burgersdop
The the guy uninstalled the decoder and left
Till today i hv not been assisted
So am warried if its how we being treated whn buying dstv products
I hv not even watched a tv till today its day number 4 since i purchased my dstv
Plz help me becaouse i hv payed my money thinking the services of dstv are good
I dont knw if iwill ever get my dish tht i paid for with installation fee included
COMPLAINT #4561 - Other Issues