PAYMENT FOR MY COD TRANSACTIONS - Consumer Complaint for LBC - Head Office



SENDER
Rachel Angustia
Good morning LBC Team!

I would like to follow up on my COD/COP payment for these transactions, please:

1. Transaction Reference Number: 313212849429
Transaction Date : July 28, 2020
Amount : 455.00
2. Transaction Reference Number: 173339733018
Transaction Date : July 28, 2020
Amount : 455.00
3. Transaction Reference Number: 313212849419
Transaction Date : July 28, 2020
Amount : 1,074.00

This has been pending for more than 70 days and should be in my Bank Account BPI 1619-9597-91. I've already visited your branches many times but I haven't got any updates.
They're just saying that they will email this, will check and just wait for the text confirmation but until now I haven't received the text message nor the payment yet.

If you could please check and get back to me as early as possible, I would appreciate it!
Please see below attachments for your reference and let me know if you need further information. Thanks a lot!
Comment
COMPLAINT #7620 - Billing or Collection Issues
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