Almina cargo terrible service - Consumer Complaint for AL MINA CARGO LLC

I was booking cargo from uae to india and to Uk via almina. Not only they were answering the calls, there was lot of delay in getting the cargos. Few items were damaged too. They promised to give tracking ID, but this never happened, and they kept saying that cargo is stuck with customs. They never answered calls or emails. i wish read the google reviews about these unprofessional before using them. i wish UAE govt take strict action against such crimes.