I've already settled my bill last september 2! IT DIDNT APPEAR ON YOUR SYSTEM! AND I JUST CHECKED EARLIER THAT SOME OF MY PAYMENTS WERE NOT DEDUCTED ON MY MONTHLY BILLS! Now, I have a huge remaining balance. I thought that it maybe a glitch on your system and it will be okay in the next few months but nothing changes. My bills piled up and now I don't have any internet connection because your system thinks I have an overdue balance. When are you planning to check on my account and reconnect our line?
YOUR TICKET TICKET THING DOESN'T HELP ME!
YOU'RE NOT ANSWERING ANY OF MY CALLS.
ONE MORE WEEK AND I WILL STOP PAYING FOR NOTHING.