Delivery Man yelling - Consumer Complaint for FoodPanda - Head Office



SENDER
Ramoncito J. Castelo Jr.
Dear FoodPanda,

I am one of your customers from Cebu City. I've ordered foodpanda today for my girlfriend, I instructed the driver to call the number i provided to him(my gf's number). When the order arrives, the driver called the number I provided but no one answered. After a few calls, my gf answered but the driver was recklessly shouting at my girlfriend. I understand that they may have another orders to deliver but I don't think that it is reasonable to yell at a custumer knowing that the delay was only 2-3 mins. My girlfriend even apologized to the driver but still, the driver is yelling. Please be kind next time.

The order number is #s0rg-84vh and driver's number is 09954523275.

Regards.
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COMPLAINT #13144 - Customer Service Issues
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