Good day
I logged a call on the 17 May 2021 with regards to problems with wifi connectivity. I thereafter called twice daily to get feedback on the progress on the resolution however the service desk always put me on hold and the calls get cut. they do not phone back. The first call was closed without resolving the problem and assuming everything was working. The call was only resolved on 26 May 2021 @ 16h30. Due to the pandemic i am working from home and had to buy a myfi and data for R700.00 in order to carry on with my work. So i had no connectivity for almost 10 days. I want Vodacom to re-inburse me for the loss. Thanks