My package was opened, some items were stolen, and retaped using the LBC packaging tape - Consumer Complaint for LBC - Head Office



SENDER
Raquel Reynolds
I would like to report the package which I sent to my sister in Pandan, Antique last April 17, 2020 through LBC Poblacion, Mabalacat City branch. I was assisted by two LBC staff, one of whom named Daisy Munoz to pack, tape, and sign the box. However, when my sister received the package, it had been tampered. the original tape of the box with signature was cut and was re-taped using the LBC packaging tape. And some items were stolen and left the ripped plastic containers inside the box. It’s obvious that someone at LBC opened the package, stole the items and retaped it.
Comment
COMPLAINT #3018 - Service Issues
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