Disrespectful conduct, bad attitude and unhelpful - Consumer Complaint for PEP STORES

On 15/12/2020 I was forced to buy a pair of sandals from your Florida branch due to my shoes strap breaking. After paying for the sandals,I asked the cashier, Omphile Modise, for a packet which initially should have been supplied for carrying the new sandals I bought. I still needed the packet because I wanted to carry my broken shoes in them. Omphile, with a bad attitude and air of impatience and disregard refused to give me a packet. His excuse was that he already gave my daughter a packet which was for her purchase of beach thongs, her purchase, not mine, so, what about my purchase, even though I already had my purchase on my feet due to my broken shoes. Rightfully I was supposed to get a packet too for my purchase but this ignorant fool deemed it fit to refuse me a packet. What type of disgusting and unnecessary reaction was that to a customer's plight of a simple request of a packet that was due to her. I left Pep Stores feeling very disappointed and disgusted and told him that I was going to report him. He grinned, said I must go ahead and looked the other way. Thanks to him I don't think I ever want to do any future purchases from Pep Stores ever again. Sadly you lost a loyal customer because when my kids who are now adults was growing up, Pep Stores used to be my store for laybying their and my clothes. Unless you want to lose more customers over a simple request for a packet, please confront this young man for a poor reflection of what Pep Stores stands for. I attach my receipt as a reference to the Cashier's name.