I called you guys earlier regarding my issue with PAXI.
I used PAXI as a mailing entity to deliver my parcels in rusternburg,which they did,except I paid R100 for it as I was told that they charge the amount of money in question for 3 to 5 days delivery service,and that for a 7 to 10 days delivery service is R50.My parcels only got to their destination on the seventh day,and thus the service was for 7to 10 days...I unapologetically want to be reimbursed my R50 back....I have called PAXI so many times to lodge a complaint,but the only good service I got was from the call center,they did their level best to assist me,while the management team just treated my case as mediocre,they have never bothered to contact me and let me know they were running late with my parcel,nor have they tried to contact me after I have lodged complaints multiple times.
I am yet to lodge a complaint with the CGSO...