No assistance with query of almost 2 months. Not even escalation on Twitter and Helo Peter helped - Consumer Complaint for Vodacom - Head Office

On 13 Jan 2021 I asked Vodacom to temporarily stop my contract and put me on prepaid till I can get back on my feet, due to loss of income. Issue has been escalated a million times still waiting for a response. Now my debit order bounced and I'm suppose to be liable for fees