DATA Still Not Loaded after 10 days from paying - Consumer Complaint for Vodacom - Head Office



SENDER
Renco Griesel
I purchased a Promotion Bundle R129 6Gig 7 Days using the vodacom app and paid with my bank card.
Purchase was made on Monday 7 December 2020 E70582337
The money came off my account successfully.

I have made several calls to Vodacom Customer service who keep telling me to wait 24 hours. I have emailed the screen shot of the purchase to onlineesc***@vodacom.co.za 3 times and still no success. Case number A2-KDY0-8GGUX


Today is 17/12/2020 and I still have not received my data or any other correspondence.
Comment
COMPLAINT #10053 - Sales Issues
Required to inform you about complaint approval (or reject).
We will not publish your email.