My son's valuables were stolen from the locker at Wanderers and his car was then stolen.Apart from the horror experienced when one's safety is compromised at a gym where even I cannot enter as a non-member, the inconvenience that follows you weeks thereafer, the gym not being proactive in making this right is the last straw.After negotiating options with the club manager Justin, in terms of allowing us some time to figure out what we need to do here as he cannot go to another club, I was still debited. In spits of sms confirming my request not to be charged until year end. I was very careful not to take to social media and hoped we could resolve this amicably. However, that is not to be. One cannot even call through to the head office to cancel a contract. I need someone at the top of this chain to call me soonest. I cross my fingers for this to happen. Some redemption at least on your part. I am going viral with what happened if I dont hear back and situation is not remedied.
There is video footage of who entered the gym and change rooms etc....How hard can it be to identify the thief in a 30 minute window. The person is obviously has access to the club.....