Parcel tagged RTS but no delivery attempt. - Consumer Complaint for J&T Express Philippines

I would like to complaint about the delivery issue of my item with tracking number900035920330. As of this writing, i found out that the parcel is on the way to return to sender when in fact there is no delivery attempt even once. I called the J&T Barobo, Surigao del Sur branch and the supervisor said that on the 1st attempt the sprinter failed to bring the parxel due to bulk parcel to be delivered. On the second attempt a part timer was assigned to deliver it but was not able to deliver it in the delivery address and no notification about the delivery i received not even text or call. I tried to negotiate to hold the parcel which is in Agusan del Norte because i have a co-worker who will go home tomorrow and willing to get the parcel but failed. The supervisor said that the parcel cannot be hold since it was already tagged as rts. I am so disappointed because my reputation in the shop where i order the goods will be damage. I hope you could improve your delivery services.