Poor admin - Consumer Complaint for PLANET FITNESS - HEAD OFFICE



SENDER
Riaan
Even after I paid planet fitness more than enough we still cannot access the gym .The money did go off from my account, it is paid, in full. Planet fitness still harass us with sms's that we did not pay, the problem is on their side, not ours. Now, even when we paid we cannot gym.
Reply by Lukas Oosthuizen on 11 January, 2021
I had the same problem last year,paid them,send proof of payment various times to the head office and the club and for almost 2 months they could not sort it out..Now again got new problem with them..
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COMPLAINT #10762 - Customer Service Issues
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