Just want washing machine delivered - Consumer Complaint for MAKRO - Head Office

Bought a washing machine online on the 9 Feb. I was asked to supply the delivery address. The address in Port Elizabeth was supplied. I was phoned by the company to receive delivery in Pretoria by someone who could not speak English properly. I was given the assurance that everything was sorted by a second person. After several attempts with their call center(the only number available), A Zolani assured me that the problem was sorted. After going online to check I see Silver Lakes Makro will deliver my machine to a P.O.Box address in Pretoria. The call center is a waste of time. No one has the knowledge or the will to sort the problem. Order ID Mak2380827/018715315