The lady at the clinic (Sister Eunice Malinga) is atrocious. She engages in a private conversation for over 20 minutes with another patient while we were waiting outside - we needed a vaccination for my 9-month old daughter. Other people also queued behind us. Her cheeky, rude attitude toward us was off putting as we started filling in the paperwork.
She did not properly fill my daughter's medical card and we had to constantly remind her the sections to fill in as she kept skipping these.
It is worth noting that Eunice also said that my daughter is weight retarded so my fiancee vehemently argued why she must be making such baseless remarks. There is nothing wrong with my daughter's weight or mental/physical conditions.
Thereafter, she gave my daughter the injection, she did not treat it and left my daughter to bleed until we had to angrily tell her to treat it.
Monthly, I spend a lot of money buying nappies, baby formula and other extras at Clicks. I will take my business elsewhere to Dis-Chem if my complaint to this staff member is not resolved.