Bad service - Consumer Complaint for PEP STORES

On the 11th off November 5 customers stand in front of Pep Home at 9:15 the staff walk in at 8:50 when we ask why shop not open they told us they have a staff meeting as my nowlege staff need to be at work from 8:30 to get ready for 9:00 and make sure tills are fine but now 5 customers standing outside as well pep across the street were still close the 1 lady was at 9:20 still standing outside on the sidewalk and talking to a friend if walk in at any Nigel Gauteng Pep their no tills working staff on floor talking to people and customers waiting at service at till points please can some please do something about the poor service can proved photos