Attitude of the employees toward the customer - Consumer Complaint for LBC - Head Office

Hello...meron po along parcel n nkaindicate n nreceive n s branch kea puntahan ko n agad..pgdting po don ang thank kong pumila kc mdmi din customer plus mdmi din din parcel.nung Ako n, sv wla pdw bk dw nxt delivery pa. After that I came again kc ngscreen shot aq n nsa branch n nila.tagal q ulit pumila..at nung ipakita ko n ung screen shot, d pdw nya nsscan,cnabi q n mlau p pinanggalingan q, peo wla prin...the other day my husband came to get my parcel kc bastrip nq s knila..he came 5:04, d n sya I entertain kc dw lgpas p nah..tama po b gingawa ng mga employee nyo? San Ildefonso branch..pki ayos nmn.. customer kmi prang kau boss n dapat msunod, wla kau consideration s mga customer nyo