Wrong items delivered - Consumer Complaint for J&T Express Philippines

Last April 26,your rider delivered an item, then i paid for it, after knowing that item was not the item i'ved ordered so i returned it on April 27, day after but the payment was already forwarder by the rider so i ask for a refund and the item i already returned to J&T Daraga, Albay i need a refund now its been too long waiting.