A really bad experience by Nurse Erika from Clicks in Mossel bay Mall (Heiderand). About 3 weeks ago I made an appointment to have my baby vaccinated at 11am today, February 25th. Got there and her door was closed and waited half an hour before she came outside only to ask me if we were waiting for her. I said yes and that we had an appointment at 11 and she said my child's name to which I replied with "yes". She said that our appointment was at 10:30 and I replied with a shocked "no". She just shrugged her shoulders and did something weird with her eyes and walked into her consultation room and locked the door. I had a note with the time and day and I pushed the note under her door since it was locked and left. I spoke to the manager but she wasn't much help as I needed to go.
It was quite a task to entertain my busy 17 month old in a public environment where the Covid 19 virus can be anywhere. I've put my child's health in danger and wasted time. I've travel all the way from Vleesbaai for nothing.
Really unprofessional !