We have 4 or 5 different contacts with Vodacom (all on my wife, Adriana Swanepoel's name) with Vodacom for more than 21 years. We work mostly from home and have contacted Vodacom in the past regarding the absolute poor reception at home. Twice have they sent a gentleman to our property to investigate with no result or any feedback. The situation has now deteriorated to such an extend that we cannot cope anymore and loosing a lot of business as a result. If this matter is not taken care of as a matter of extreme urgency, all our contracts will be cancelled and we will not be liable for any charges or payments for cancelling these contracts too early as we tooks these contracts from Vodacom on the assumption (in good faith) that there will be cellphone reception. MTN signal at our property is 100%. We live very close to CSIR in Pretoria and cannot understand why we must be satisfied with this pathetic situation.
We expect an urgent call and solution from you as a matter of EXTREME URGENCY!!!!