Supercars - Consumer Complaint for Shakeys



SENDER
Rodolfo Egonia
RECIPIENT
Shakeys
Last February 11,2021, i dined at Shakey’s SM South mall with a friend and ordered the ffg;
1. Vegetable salad
2. Manager’s chiice pizza large
3. 3 pcs chicken with mojos
4. Beer in can 6 pcs
And I paid around 1,900 pesos plus for the above foods though I availed of the supercard promo on that the same day. I felt ....
1. Cheated
2. The senior discount and promo discount seems were not applied

According to my reliable source who worked at Shakeys other branch, I should have given the following promos ...
1. Welcome promo equivalent to one large pizza.
2. Another large pizza for availing of the supercard
3. 15% discount under the supercard
4. Senior citizen discount

Appreciate if you can investigate the above matter and update me on the status

Hope to hear from you soon.

Engr. Rodolfo Egonia
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COMPLAINT #12001 - Sales Issues
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