Disgusting Service - Consumer Complaint for Bradlows - Head Office

Well I am actually extremelly irritated with the poor service from your company .I bought a complete bed suite when it got here my one cupboard was damaged was advised a complaint was logged yet I had to keep the damaged unit as I was advised you guys will pick up and send me a new one to my suprise two weeks later nothing has happened no one replies or answers my calls or emails .If I dont get my new cupboard and you pick up the damaged one you gave you can completelly pick up this whole suite or il gladly bring yhe crap to you get my money back and go elsewhere you guys completelly ignore all calls and mails no one cares yet i spend over R14000 cash at your bokaburg branch .Easy to take my money make a sale now I cant use the cupboard and its sitting here so why did I spend so much ??????I will give you until 6th October to pick up this damaged cupboard and get it exchanged or you can collect it all and loose a sale.I surely believe this is not a time you want to loose sales and customers!!!!!!!!