Report cebuanana miagao branch - Consumer Complaint for MLhuillier Pawnshop - Mexico, Pampanga (Mexico Branch)

I just want to report somebody in cebuana miagao branch. Mali yung item na binigay "gawad" sa amin tila binuksan at maraming staple sa plastic. Until now di sila pwedingbkausapin. Who is the right person to talk? Regarding this issue