Spillage occured in liquid products - Consumer Complaint for Food Panda Philippines

I had previously ordered some liquid products from foodpanda. However, the way I received it was extremely unacceptable. I received it in a way such that the drinks’ packaging have holes and the jelly not being covered properly, resulting in a spillage. This greatly affects my experience, leading to a loss in appetite. The particular reason for this circumstance, I believe, is the way it was being positioned. Most of the products were being placed in a way such that its “lying down”. I sincerely hope that actions will be taken and that I will receive an explanation.