- Consumer Complaint for PEP STORES

I had a similar experience. Pep signet terrace lenasia has the most rude staff working there.The cashiers were discussing the situation with other customers and laughing. Apparently on the receipt it states that you cannot even exchange for a bigger size without the original receipt. Called customer service who said they can exchange with area managers approval. He was just as rude and just refused. The regional manager was polite and explained but they stuck to the decision. Will definitely not be shopping at any pep store and will encourage my friends and family not to aswell.