Delayed delivery services - Consumer Complaint for LBC - Head Office



SENDER
Rosemie Francisco
I ordered something online.
(TIMELINE)
Dec 15, 2020
Parcel supposedly to be shipped.

Dec 18, 2020
Seller messaged me that my parcel was returned back to her, because according to the Rizal Montalban LBC Branch there is no LBC Branch to my indicated LBC Branch for COP. Where in fact, I gave the complete address of the LBC Branch nearest to my office.

Dec 19, 2020
I sent the screenshot of the LBC Branch with complete address. (Thru google map)

Dec 20-21, 2020
Seller still waiting for the waybill to be release to her.

Dec 22, 2020
Seller sent me the tracking number.

Dec 24, 2020- Jan 3, 2020
I keep on tracking my parcel, yet it always say's that shipment is en route to ZAMBOANGA DELIVERY TEAM. (No movement for 10 days)
Delivery Issues Photo

Comment
COMPLAINT #10614 - Delivery Issues
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