No Connection and Customer Service - Consumer Complaint for Converge ICT Solutions Inc.

I've been out of internet service for almost 4days now and tried to contact them via 86670850 but after 3hrs of waiting still no agent can assist me so tried the option one to create a ticket and leave my number so that they can call me but no one called me even on the chat support they just send you ticket but no one will reach you out and this is very important with as in this time of pandemic were starting to worked at home but dont have reliable internet provider for our worked.our worked is at risked company will not pay us so were dependent on internet and our internet provider cannot reach out to provide resolution with our issue