walang j&t rider pumunta sa house to pick up my order/parcel - Consumer Complaint for J&T Express Philippines

Twice nang hindi sumunod on time ang j&t pick up rider assign at parañaque area to pick up my parcel.. mas malala pa ngayon ni call or txt walang nag parandam na taga j&t.. so i need to re arrange my shipment ulit... at isa pa wala din plastic na ma provide.... next time i will get rider's name..