Good evening,my daughter is 33wks pregnant and her Dr ordered Pertussis vaccine for her, we went to Chili lane branch pharmacist at about 16:20, teller 4, don't know his surname.
He checked and came back to say there is no stock, I just got home when I had a call but nobody could assist with the reason for the call.
Today I went to find out who called, the prescription was not loaded, nobody knew about the script which I left,he told me to call in 2 to 3 dys.
Today I found that 1 dose was at the Registered Nurse's office, the injection was reserved for her without any notification, the R/N told me my daughter had to have an appointment yet when I asked if I could fetch her from home.
I am a registered Nurse as well and requested that the medication be given to me to administer, I was told that I could only administer it once it has been verified by the Dr.
I was mad as 'hell' for the incompetence displayed, the lack of communication, a message could have been sent if I was not reached telephonically, your staff need to be more accommodating especially as all this was not my doing, my daughter was with me yesterday.
Rushda Hendricks