Staff member unprofessional - Consumer Complaint for Clicks Store - Head Office



SENDER
Rushdiah Nell
The service I received today at Clicks, penford, Uitenhage was unprofessional and Appalling to say the least. I was assisted by a Monique Arendse.On the shelf the scale was less marked less 30%.On quireing the price she said its not and I asked her to come with me to the ile. On returning back to the till I asked her where the mannanger was and in an arrogant voice she said "to check out the price".I asked her whey she was so rude and she then said "Ek is nie aunty".By than the mannanger was next to her and changed the amount to the correct price.I told this monique Arendse that I am no relation to her and she said "ek wil jou nie he as familie nie".Still the manager not once made her quiet or said anything. On asking for a pen to write her name down both her and the manager refused to give me a pen.Please I feel the staff should go through training how to address customer's in a correct manner and to be curtious at all times.
Comment
COMPLAINT #11747 - Customer Service Issues
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