Customer service is sucks - Consumer Complaint for Converge ICT Solutions Inc.



SENDER
Ryan Paz
0020230901392

When do I get my internet service back? I have been struggling contacting you since November 25, 2020, I did not get any help! Support apps sucks! Chat is robotics not interactive not even generating a support complain ticket! Tried to submit complaint online in your official website, never worked! It is not submitting The complaint! Click to call never worked! I called support hotline and I just I spend all my 500 load for nothing, just got stuck waiting on queue without luck speaking to a support agent. This is far worst customer service I've ever seen!


On Fri, Nov 27, 2020, 2:20 PM , <nor***@convergeict.com> wrote:
Dear Valued Client,

Your payment dated 27th November 2020 12:05 PM of PHP 3,250.00 via ECPAY for account# 0020230901392 has been received by CONVERGE ICT SOLUTIONS, INC with reference no #2020-11-27-4829911

Thank you!

From Converge Team
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COMPLAINT #9203 - Customer Service Issues
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