Bad Service - Makro Customer Services. - Consumer Complaint for MAKRO - Head Office

MAKRO - Head Office

21 PELTIER DRIVE, KELVIN, PRIVATE BAG X4, SUNNINGHILL, 2157

SENDER

Sagren Govender

RECIPIENT

29 December, 2020

I logged 3 complaints with appliances bought from Makro Amanzimtoti on the 6.12.2020 & 16.12.2020.

Ref 3 was logged on the 16.12.2020 and I was called today 29.12.2020 by the agent and was told that they only received a call today from Makro.

None of the appliances to date has been repaired or replaced.

Reply by Neville Ponnen on 2 January, 2021

I bought a Defy fridge in November 2020.. It stopped working.. A fridge is the heart of any home.. We lost alot of food but the Return agents at cornubia branch are off no help and not friendly at all. Not a pleased consumer.

Comment

COMPLAINT #10450 - Repair Issues