Turned away at Dischem in Ballito Lifestyle - Consumer Complaint for Dischem Bedford Centre



SENDER
Samantha
On the 22 May at 11:30am I took my baby for his 12 month vaccine to the dischem in lifestyle ballito. The male nurse literally refused to help me, he told me that he is very busy and is under a lot of pressure and is finishing early at 1pm yet there was no other customers waiting.he did not even greet me. I work in a healthcare facility and I know that that behaviour is unacceptable, I was always a loyal customer at dischem, I spend thousands of rands every month and now because of his terrible behaviour I dont think I would ever want to go there. I use to always refer patients to dischem, they will also be deeply disappointed when they hear about my experience. Please send the staff for a customer service course... teach them to treat all customers with respect and dignity and not judge someone based on their race or appearance.
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COMPLAINT #14968 - Customer Service Issues
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