Non - Refund of payment for DSTV SUBSCRIPTION - Consumer Complaint for Paystack Payments Limited



SENDER
Sandra Ogechi Asoluka
Good morning.
I made payment for Dstv subscription for card number: 10195242325. Compact/HD extra view, N10,400.
I transferred N10,400 but I received a prompt informing me that the money I paid was not sufficient and I was to pay N10,500.
I again transferred N100 thinking that same will be processed together with the initial N10,400 I paid earlier but instead, I got a prompt that the money I paid was not sufficient. Therefore, the sum I paid would be refunded back to me.
Apparently, the money I paid was not processed.
Please find attached the account details with which I made the said payment.
Zenith Bank PLC.
2177252176
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COMPLAINT #12586 - Billing or Collection Issues
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