The worst service! - Consumer Complaint for KIA MOTORS - HEAD OFFICE (Complaints)

Bongani Khwela the salesman from Kia Pinetown in Durban went out of his way to get me to purchase down to the point where he promised to handle everything including my insurance. “ Just find an insurance I’ll handle everything else from there” I asked him will I need to send pictures of my car to the insurance? “No you don’t need to send any pictures to your insurance because your car is brand new” he responded. A month later my insurance contacts me telling me there is information missing Pictures of the car etc. I called Bongani to find out he was so rude to me telling me it’s not his job to do that and hung on me while still trying to talk to him about this error that could have costed me awhole insurance claim. How was my car released from the dealership with such information missing? Furthermore I don’t mind having to take the pictures myself but the treatment he gave me was unnecessary and extremely unprofessional. I took huge offence since he went above and beyond to get me to purchase then turns and ill treats me when the car has left the dealership. Furthermore this man couldn’t have cared enough to even contact me on time about my disk and plates and I had to run after him till the last day the temp expired I had to pick my plates and disk at a mall at night because of his incompetence. This was my first car purchase and I’m highly disappointed on the service I received from this man. I would never recommend kia to anyone I know. Do better.