ongoing incorrect information given to me about my chronic meds - Consumer Complaint for Clicks Store - Head Office



SENDER
Sarah Mohan
ive been diagnosed with a chronic condition and since then ive had endless problems with clicks greyville. i then take my new script to Clicks Balitto junction-i was advised by the lady at dispensary that i am one day early, i should collect the next day, after driving all the way to balitto they then tell my husband that my meds is not due to me yet, the incompetent rude lady's name is Shireen. i will no longer be dealing with you guys as your service is so pathetic !!!! how can you mess around someone who's on chronic meds and needs her chronic meds to function! You guys need to get your house in order, making excuses is not going to help the fact that you are losing money and customers. i will never set foot in a clicks again considering how much i used to spend each month. you can go get screwed for all i care. i will also be taking both your greyville and ballito junction branches to the media. let them have a field day with your incompetent staff!
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COMPLAINT #6825 - Billing or Collection Issues
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