Bad Service - Consumer Complaint for MAKRO - Head Office



SENDER
Sarel Jacobus van der Walt
Good day

We bought a Defy tumble dryer and washing machine 2 May 2020. We used the online shop (Limpopo) We were informed that the products is in Cape Town. Arrangement were made and we received the washing machine DAMGED!!!
Since 20 May 2020 we struggle to be refunded and with numerous phone calls nothing happened, still waiting almost 3 months for our money back as we requested a refund on both appliances. This is really not good.
Comment
COMPLAINT #5074 - Refund / Exchange Issues
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