Bad service - Consumer Complaint for Dischem Bedford Centre

I have experienced a bad service at dischem la lucia mall in Durban this morning were I was humiliated and disrespected by one of the pharmacy assistant lady named S.Maken, she started by saying I was talking lies when she asked me about my surname and accused me of giving false information to her I then told her not accuse me of such because she did not even request my ID to prove that she is accusing me wrongly, she then continued screaming and shouting at me in front of all the other customers and I felt humiliated and disrespected by her actions I have never received such bad service from dischem, this employee continued to say I must call her boss John if I have problem after the assistant store front shop manager failed to handle her we he told me he cannot help me I must go to the pharmicst Mr John. This was a very bad experience I had at this pharmacy dischem the behavior displayed by the employee S. Maken was very unpleasant and unprofessional to speak to a patient in the manner she did, I expect feedback from Mr John the pharmicst. And an apology from that lady S. Maken