On 6th August 2020 I purchased an item, using discovery credit card, which I returned the following day 7th August 2020. My refund has still not shown in my credit card to date...7th January 2021.
I have sent through all necessary refund slips and credit card statements, to local clicks store, who is dealing with finance department, and still have not been refunded.
Surely how much longer do I need to wait or should I see an ombudsman?