Poor Customer service - Consumer Complaint for Bradlows - Head Office

I went to sleep masters to buy a bed that worth R6500......the service was excellent there after I went to bradlows to buy a TVs stand that worth R3699 I have asked them to sell me the 1 from sales floor meaning display unit they refuse to sell to me by the lady looks very rude to arguing with Customer....she said ....she is manager of the store...but her approach to me was very rude.....(bradlows mamelodi denlyn complex)I was surprise surprised when she went to sleep master to asked for assistance bcos she can't create a sales order for a customer.....my question is how can you put someone like her in charge while she can't even helped the Customer but she said to me that she's the manager of the store.....you guy's lost my business bcos of her arrogant.....