Reconnection - Consumer Complaint for GOtv Uganda, Contacts,GoTv Uganda Customer Care
I paid yesterday the subscription of my decoder no 4623274408 using Airtel money by 0702040683 upto now am off air. You either reconnect me or refund my money I buy food, it's now the third time every time I pay I call costomer care for you to reconnect me why now the costomer care plays repeated messages yet I pay for those calls
Reply by Lukungu isimail on 4 July, 2020
Please customer care I had 9,000sh and I topped up to make 18000 so that I can pay for my package but up to now am off air so please help me because I don't have customer care number
Reply by Kiyemba yasin on 27 July, 2020
I paid yesterday the subscription of my decorder 7028729052 in the names of kiyemna yasin but u didn't connect mi back i used airtel money number 0750931774
Reply by Nagib Kivumbi on 7 August, 2020
My account number is 4623216427 under Nagib Kivumbi and cont number is 0782700500/0750440006 I paid yesterday but it has refused to activate what should I do.
Reply by Alinda Faith on 8 August, 2020
I topped up my package on 4623082563 yesterday using airtel money but until now I haven't been reconnected yet what could be the problem? Kindly get back to me about this
Reply by Kutosi eric on 28 August, 2020
I am agent, I have for customer his Gotv a/c no. 7026459719 but shez saying shez off air. Paid using my MTN no.0784901409
Reply by Stacey Wambui on 4 September, 2020
I paid yesterday IUC 7020927360,I used airtel money number 0753875949,please reconnect me back
Reply by Harmony Fahad on 7 September, 2020
I think if you could pay me back th money i bought this gotv it would be better..you called me today to pay for gotv max..i have paid but am disconnected.. Your customer care lines we have to use our credit..its like we are begging fo life...eeessh..
My iuc/7036823865
Number 0708718582
My iuc/7036823865
Number 0708718582
Reply by OUMO WILLIAM on 1 October, 2020
I called customer service and they cut my airtime on both lines MTN and Airtel and in the end not helped, my problem is most of the channels are not showing only 7showing iuc:7525526063
Reply by Nabasumba Gertrude on 16 October, 2020
7023856794 is my account number. In the names of Nabasumba Gertrude.
I don't have Bukedde 2 & BBS. What's the problem?
I don't have Bukedde 2 & BBS. What's the problem?
Reply by Ainembabazi jovulate on 19 October, 2020
I have taken some months without using my decoder ,when I tried recharging it ,it couldn't search channels. What could be the problem!?
Reply by Tino Nancy on 2 November, 2020
Comment My Gotv is not working yet I paid Why??? Call 0774542870
COMPLAINT #3006 - Service Issues