Good day
I'm very unhappy with the service I received vodacome 4u Centurion the manager was very helpful understanding but could not help me because his manager told him they can take it back because it's second hand but what's really bothering me vodacom has a return Policy online only 7 to 14 day returns and exchange I bought a huawei watch gt2 pro not happy with the product all I asked to return it was told to me once the package is open its second hand but It was open in store so I took it home was wearing the watch it's too big I been a contract customer for a long time all I ask to return it and have a refund out of my contract. Please can someone help from vodacom head office.
I upgraded on the 3 January 2021 went back 5th January 2021
Kind regards
Sergio
Huawei Gt2 Pro watch - Consumer Complaint for Vodacom - Head Office
RECIPIENT
Vodacom - Head OfficeReply by Sergio Fernandes on 8 January, 2021
Comment Still no reply from Vodacom.
I upgraded on the 3rd January 2021 it's now the 8th January 2021 no response from Vodacom my package hasn't been changed and haven't received my Free 20g data I think it's best I take what I got from Vodacom back this week or next week Thursday
I upgraded on the 3rd January 2021 it's now the 8th January 2021 no response from Vodacom my package hasn't been changed and haven't received my Free 20g data I think it's best I take what I got from Vodacom back this week or next week Thursday
COMPLAINT #10731 - Refund / Exchange Issues