Reservation no: 38899922ZA5 - Consumer Complaint for AVIS RENT A CAR - HEAD OFFICE

I need my money back into my account what avis is doing is day light robbery last time i was told to check with the general bank I have done that std bank has confirmed there was never an amount released, secondly Ive been checking my current balance it has'nt increased because now avis is hiding in the name of its not gonna be shown on transactions im aware of that. I would appreciate if I can be given whats due to me without instead of getting robbed. Doing business with avis gives hell of a frustration.